Peg Neuhauser

Peg Neuhauser

In today’s uncertain world, what will the new normal be, and how can businesses succeed in that world? Peg Neuhauser addresses the need for corporate agility and helps your leaders and employees understand the new normal in your organization and how to adapt to these new realities. Uncertainty is the word that best captures the thinking of most individuals and organizations these days. People say it’s like working in a fog. Is the recession really over? Will things return to normal? If so, when? If not, what will the new normal be, and how do we succeed in that world?

Neuhauser is president of PCN Associates, the management consulting firm she established in 1984. As a speaker and consultant, she offers practical tips for actions to create a more innovative and adaptive organization. Her focus is on increasing collaboration in cross-functional teams, improving relationships among work colleagues, avoiding burnout, and strengthening the organization’s culture to focus on its goals more effectively. Her stories, case examples, and humor illustrate each idea in a way that is both entertaining and easy to remember. Neuhauser is also the author and co-author of several books about corporate culture and conflict resolution.

TOPICS

Rethinking the Way You Lead (for managers) and
Moving On … Healing from the Turmoil and Adapting to the New Realities (for employees)

Uncertainty is the word that best captures the thinking of most individuals and organizations these days. People say it’s like working in a fog. How do we succeed in this new world?

What do 90% of top execs rank as the critical organizational skill needed today – agility.
Here are some practical definitions of what they mean by organizational agility:

  • Capacity to identify and capture opportunities more quickly than a rival does
  • Combining patience and boldness
  • Being ready to move on the moment the fog lifts just enough so the choice is more than a crap shoot, but before things are clear to everyone including competitors

Help your leaders and employees understand the new normal in your organization and adapt as leaders and employees to these new realities.

Building a Corporate Culture that Helps Your Organization Succeed
There is no one “right” culture for all organizations. The right culture is the one that helps you succeed in accomplishing your goals. Peg Neuhauser’s presentation offers practical tips for how to build and maintain your corporate culture to succeed in today’s world. Neuhauser has written three books on corporate culture: Tribal Warfare in Organizations, Corporate Legends and Lore, and Culture.com.

Breaking Down the Silos in Your Organization
This presentation is based on Peg Neuhauser’s book Tribal Warfare in Organizations. It takes a humorous and entertaining look at turf battles between departmental and professional groups in organizations…IT, HR, lawyers, paralegals, nurses, doctors, sales, back office or whatever the silos are in your organization. Neuhauser offers practical tips on the do’s and don’ts of tribal communication. The goal is to produce more effective collaboration and problem solving that makes life easier for everyone and provides service to customers.

I Should Be Burned Out by Now . . . So How Come I’m Not?
Everyone’s work life has been affected by this era of uncertainty. The world we are living in today operates at a much faster pace than a decade ago. In addition to the increased speed, there is great uncertainty triggered by economic and world events. In this presentation, Peg C. Neuhauser provides dozens of practical tips for coping with one of the most serious dangers of the high speed, uncertain world of work — burnout. Peg covers three areas where actions can be taken to reduce burnout in your organization:

  • Corporate culture strategies
  • Leadership actions
  • Personal tips

In this interactive and entertaining presentation, Neuhauser will discuss ideas with the audience and tell stories about how people are surviving and even thriving in this era of uncertainty.

Coping with Culture Clashes in Your Organization
There is a great deal of talk these days about organizational culture and its impact on the long term performance of a company. It is generally agreed that culture is important, but many people are not at all clear what their organization’s culture is, what it should be, and whether there is really any hope that it can be changed if needed. As an organization struggles to become more customer driven, quality focused, or innovative, the people inside that organization know there needs to be fundamental change in how the organization operates. Exactly what needs to change and how to go about changing it is not so clear.

With all the mergers, partnerships, and restructuring going on in organizations these days, clashes between the cultures are inevitable. People do not give up their old ways or blend two groups with different customs and histories without a struggle. Ordering people to change rarely works. The conflicts do not go away; they just go underground. To change or blend cultures requires negotiation to develop new ground rules and common agreements about how the groups will work together in the future.
This presentation guides participants through their own current cultures and to help them identify specific changes and common agreements that are needed.

Bringing Cultures Together After the Merger
With all the mergers, partnerships, and restructuring going on in organizations these days, clashes between the cultures are inevitable. People do not give up their old ways or blend two groups with different histories without a struggle. Ordering people to change rarely works. The conflicts do not go away; they just go underground. To change or blend cultures you must develop new ground rules and common agreement about how the groups will work together in the future. This presentation guides participants through their own current cultures and to help them identify specific changes and common agreements that are needed.

Half Day & Full Day Workshop Topics and Format
The workshop format is designed for smaller groups than keynote speech audiences, usually 75 participants or less. The most common workshop time frames requested are 3-8 hours. These sessions are highly interactive with discussion, case studies, and practice of the skills being presented. The focus of the workshop format is on skill building and practice. Each workshop that Peg does is custom designed for the client and draws from the range of topics in her areas of expertise: conflict resolution, negotiation skills, corporate culture, and avoiding burn out.

Frequently requested workshop topics include:

  • Dealing with difficult people
  • Using effective negotiation skills to reach agreement
  • Bridging the subculture gaps between functions or professions
  • Resolving conflicts within or between teams
  • Having the tough conversations about performance or behavior problems
  • Living through change without burning out

PEG NEUHAUSER’S BOOKS:

 .

Full Biography

Full Biography

Peg Neuhauser is a management and organizational consultant, specializing in the areas of conflict management, organizational culture, avoiding burnout. In 1984, she established her own company and works with clients in many industries including health care, high tech, finance, and publishing.

As a speaker and consultant, she offers practical tips for action to create a more innovative and adaptive organization. Her focus is on increasing collaboration in cross-functional teams, improving relationships among work colleagues, avoiding burnout, and strengthening the organization’s culture to focus on its goals more effectively. Her stories, case examples, and humor illustrate each idea in a way that is both entertaining and easy to remember. In addition to speaking and consulting, Peg facilitates meetings and retreats for both board and management groups.

Ms. Neuhauser completed studies in the United States and England with an M.A. in psychology and undergraduate work in sociology. Prior to starting her business, she worked at Vanderbilt University Medical Center and as an internal consultant for Hospital Corporation of America developing services and programs for both corporate and hospital clients. In addition to working as a designer, trainer and consultant, she also managed financial systems conversions that involved training and consultation in the technical and accounting divisions.

Ms. Neuhauser has worked with both for-profit and not-for-profit clients including AARP, Oracle, ASAE, Eli Lilly, Notre Dame, Texas Instruments, General Mills, American Heart Assn, IBM, Abbott Labs, and Hewlett-Packard. She is the author of four books:

• Tribal Warfare in Organizations
• Corporate Legends & Lore
• Culture.com: Building Corporate Culture in the Connected Workplace
• I Should Be Burnt Out by Now, So How Come I’m Not?